Option 1 – access from your email confirmation

1. All ticket holders will receive an email confirmation once your order has been processed.
2. This email confirmation will contain a URL that will display mobile tickets when opened on a mobile device.
3. You can add these tickets to your wallet on Apple mobile devices

Option 2 – logging into your account

1. You may also log into your online account to access your tickets using the email address and password created when you setup your account online.
   • If you contact us about this opportunity via phone, please see instructions below to setup your account online.
2. Login to your My Tickets account
3. Once you have accessed the tickets sales page click on the menu (☰) in the upper right corner.
4. Click on 'My Tickets' tile.
5. Login into your account using the same username and password combination used to complete the purchase online (or set up your account).
6. Click the 'View Ticket Inventory' tile at the bottom of the screen.
7. Click on the tile for the event you’d like to display your mobile ticket for.
8. Click on the 'Section Row Seat' indicator tile to display the barcode to be scanned for entry
9. Add the ticket to your Apple or Digital Wallet for ease of access when entering the gate.

Setup My Tickets Account on Mobile Device

1. Click Here to Access Login Page
2. Click on the menu (☰) and choose LOGIN
3. Click SIGN UP button
4. Complete the User Profile section and check the box at the bottom to accept the Terms & Conditions. The email address must match what was provided for the phone order.
5. After completing the SIGN UP, you will have access to your tickets. Follow instructions Option 2 Step 4. above.

1. Login to your My Tickets account using the same username and password combination used to complete your account setup online.
2. Click on the 'My Ticket Inventory' tab.
3. Click the Ticket Action drop-down field and choose Print Tickets.
4. The default view is by event. Select the 'Order' tab to view inventory by order.  The event view will show all tickets for events in the selected month, for all order.
5. The order view allows you to display tickets by individual order ID.
6. Click the arrow on the left side of an event to see the ticket inventory for that event.
7. Use the checkboxes to select the tickets you wish to print.
8. Verify the selected tickets and click 'Continue.'
9. Verify the information of the Print Tickets screen and click 'Print Tickets.'
10. Click 'View' and 'Print Tickets,' or you also have the option to download the tickets to your digital wallet.
11. A new window should pop up with your printable ticket. Another window should pop up where you can select your printer and print the ticket.

We are working with Florida health and government officials to ensure the venue will be ready to provide a safe experience for all South Florida military service members in attendance. Amended safety protocols and procedures will be in effect that include: 

• Strict adherence to the CDC-recommended 6’ social distancing will be mandated onsite
• All guests (age 3 and up) will be required to bring and wear mandatory face coverings*
• No tailgating prior or post event is permitted on property
• Guests will be directed to specific, spaced-out parking lots
• A sequenced ingress/egress procedure into the facility property/gates will be used to minimize large concentrations of personnel or guests
• Each guest will be screened prior to entering the event gates; initial screening will include questions regarding current health status and potential exposure, as well as a non-contact temperature check
• Entry and exits to the grandstands, along with routes to concession stands and restrooms via the frontstretch concourse will adhere to social distancing guidelines
• Multiple handwashing and hand sanitizing stations will be placed throughout the operating areas and entrances
• A “Clean Team” of staff, clearly identified for guests, will be cleaning or disinfecting at all times
• Once in the grandstands, fans will not be allowed to exit the property and return (considerations will be made for inclement weather)
• No coolers or ice/ice packs of any type will be permitted inside of the entry gates
• Clear bags, maximum size of 18"x18"x14", will be allowed. These bags can contain pre-sealed and packaged food and beverage items, including alcohol
• No glass containers of any kind will be allowed
• Limited “Grab 'N' Go” economically-priced concessions, as well as limited track/NASCAR merchandise, will be available for purchase via cashless transactions

*For guests who may need an accommodation in order to comply with any facility rules and/or protocols, please contact our Guest Services team when you arrive on property for further information.

Yes. In order to secure tickets, guests will be required to complete a waiver process for this event prior to seat selection.

Prior to entering the event gates at the track, each guest will go through an initial screening that will include questions regarding current health status and potential exposure, as well as a non-contact temperature check.

If someone in a group does not pass the screening/non-contact temperature check, he or she will not be permitted to stay on Homestead-Miami Speedway property. Should the rest of that party pass, they will be allowed to stay at the event but asked to monitor themselves throughout the day.

For more information, please call 866-409-RACE (866-409-7223).

Yes, as with our essential personnel and competitors, fans will be required to wear masks while on Homestead-Miami Speedway property.* Fans are encouraged to bring their own masks. Homestead-Miami Speedway will have a limited supply for those who do not have one upon entry.

*For guests who may need an accommodation in order to comply with any facility rules and/or protocols, please contact our Guest Services team when you arrive on property for further information.

A sequenced ingress/egress procedure into the facility will be used to minimize large concentrations of personnel or guests and ensure a smooth screening process. Parking for Sunday's Dixie Vodka 400 will open at 1:00 pm ET and will be in Green Lot, accessed via Speedway Blvd. Gate 4 will open at 2:00 pm for the first wave of guests to enter the grandstand seating area. Entry times will then be staggered every 15 minutes. Gate 4 will serve as the only entry/exit point.

More info regarding your specific entry time will be provided directly to the email our South Florida military service members used in the account setup and check-out process prior to the event.

The Homestead-Miami Speedway sales team will automatically block the sale of seats to ensure proper spacing for social distancing. A maximum of 6 seats grouped together will be allowed.

Social distancing will be mandated on-site and strictly enforced by staff on-site. 

In accordance with safety guidelines, no coolers of any type will be allowed inside the entry gates for frontstretch ticket holders. Ice/ice packs are also not permitted. Only clear bags (maximum size of 18"x18"x14") will be allowed. However, pre-sealed and packaged food and beverage items (including alcohol) will be allowed in the permitted clear bag. No glass containers.

There will also be "Grab 'N' Go" economically-priced concession options available for purchase via cashless transactions. Entry and exit routes from seating to concessions and restrooms will follow social distancing protocols.

In terms of restrooms and concessions, all locations will maintain physical distancing and more frequent cleaning across high touch locations in operating areas.

There will also be no buffet or self-serve options at concession locations. There will be limited menus and limited food preparation onsite, as well as physical barriers between the guests and food service operations. Finally, anyone involved in food preparation will undergo the same screenings as employees.

Multiple concession locations will be open near the available seating sections. Each location will have hand sanitizer, directional signage, social distancing signage, and an attendant sanitizing the area throughout the event.

Economically-priced "Grab 'N' Go" pre-packaged items ($2 to $5 each) will be available to purchase:

• Sandwiches
• Salads
• Chips
• Candy
• Snacks
• Coca-Cola products
• Beer

All transactions will be cashless. Accepted forms of payment: Debit, Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and Samsung Pay.

No. For this event, the infield will only be open to competition-essential personnel.

No. Fans attending the event, along with those who were ineligible to attend, will not be allowed to tailgate for this event on Homestead-Miami Speedway property before, during, or after the Dixie Vodka 400. This is in accordance with CDC guidelines and safety protocols.

There will be dedicated medical assets resourced to provide treatment and transport of any fan(s) developing symptoms during the event. In addition, a robust disinfecting / decontamination capability has been established for immediate on-site response. Finally, local public health officials will be notified of the potential infection.

No. As there will be new safety protocols and procedures in place, with social distancing enforced for the seating areas that will be open, tickets from the originally scheduled race date will not be valid for entry for this event.